Shipping policy
At GemMart, we are pleased to offer free standard shipping on all orders within the continental United States. Here are the details of our shipping policy:
- Shipping Method: Standard Shipping
- Delivery Time: 5-11 business days from the date of purchase.
- Shipping Cost: Free for all orders.
- Tracking Information: Tracking information will be provided once your order has been processed and shipped.
- Support: For any inquiries regarding your order or shipping, please contact us at nziaey@gmail.com. We are here to assist you with any questions you may have.
Cancellation Policy
We understand that sometimes plans change! If you wish to cancel your order, please contact us within 24 hours of placing the order. Once your order is shipped, we are unable to cancel it.
To cancel your order, please follow these steps:
- Email us at [nziaey@gmail.com] or contact us through our website.
- Provide your order number and the reason for cancellation.
- If your order has not been processed or shipped, we will issue a full refund to your original payment method.
Once the order has been shipped, you will need to follow our return policy for a refund.
Thank you for choosing GemMart. We strive to ensure your shopping experience is convenient and enjoyable.